Nordic Revenue Forum - Total Revenue Management program 16 Nov 2018
Nordic Revenue Forum - Total Revenue Management focuses on both the full service hotels as well as restaurant, meeting & event venue, spa and activity revenue management topics. Program is built to cover various aspects with topic expert speakers.This allows to get a good overall idea on how to use revenue management to create revenue and value in development, as well as everyday decisions.
The day includes both the latest news and developments as well as proven concepts on how to impact HoReCaSpaAct profits and create value. Exchanging ideas continues during the breaks with industry colleagues and partners.
Welcome to Nordic Revenue Forum, see below for more details on the agenda.
Join us early morning and have coffee or tea with some savoury delight in good company. Say hello to familiar colleagues and meet you people. Our partners are greeting you with us from early on.
Morning topics for everyone are
Hanna Lak, Nordic Revenue Forum perustaja, HMMH Consulting Oy toimitusjohtaja
Total Revenue Trends in the Nordics and Baltics
Anna Israelsson, Availpro (in English)
Turning Payment Options into Opportunities
Simon Finne, Co-founder Loopon (in English)
Guest feedback and online reputation now and in the future
Lawrence Edwards, Director Revenue Management Systems, Marriott International (in English)
Food for Thought - Implementing Enterprise F&B Revenue Management
Kim Spolén, Infor Hospitality (in English)
How to use your 3 seconds of fame in Social Media?
Continue discussions with colleagues on the morning topics. It's time to nourish the body and mind before the afternoon program continues.
CREATE VALUE THROUGH DIGITAL CUSTOMER EXPERIENCE
1pm Hannu Vahokoski, Founder Hotelway (suomeksi / in English)
Digital Guest Journey
1:30pm Jakub Järvenpää, Mount Kelvin Ltd (in English)
Modern hotel room generates data to drive upsell, cost savings and better experience
2pm Annika Ülem, Guestjoy (in English)
Sell a story, not just a room
CREATE VALUE THROUGH DATA & ANALYSIS
1pm Claudia Ebbers, Snapshot (in English)
What’s the value of data analytics in your daily operations?
Mikä on data analyysin arvo päivittäisessä työssä? Englanniksi.
1:30pm Tijl Speetjens, OTA Insight (in English)
Manage your data smarter- how drive revenue with better insights
2pm Ortensia Anghel, SmartSpace by IDeaS (in English)
Innovations in revenue management in hotels and meeting space
CREATE VALUE THROUGH TOTAL REVENUE
1pm Ciaran Delaney, meetingsbooker.com (in English)
Why hotels should embrace the digitalisation of meetings?
Miksi hotellien tulisi hyödyntää digitalisaatiota kokouksissa? Englanniksi
1:30pm Henry Johansson, Founder Book&Order (suomeksi)
Ravintolapalveluiden ostamisen- ja tuottamisen digitalisointi.
2pm Henrik Karlsson, Benchmarking Alliance (in English)
How success is measured in the Total Revenue Management?
Enjoy a refreshing break discussing with colleagues and partners.
Anna Israelsson (in English)
How to increase Global Revenue based on Millenials’ behaviour
Tommi Wallenius, Co-founder Hydrohex Ltd (suomeksi / in English)
Add value for customer by activating the pool area
Jeroen Gulickx, Local Treasures Hotels & Resorts (in English)
Why Independent Hotels are more successful with incremental revenues
Digitalisation and sustainability in revenue management
Juho Pesonen, Head of e-tourism research at the University of Eastern Finland Business School
Jeroen Gulickx, CEO Local Treasures Hotels & Resorts
Henry Johansson, Perustaja Book&Order
Hanna Lak, Nordic Revenue Forum founder
Time to thank participants and our partners and wish successful revenue and profit management and a fabulous weekend!
Pre-event - program
If you arrive already the day before, join the partners & attendees at the Flamingo Spa the night before.
N.B! Changes to program are possible. Organiser reserves the right to changes.
Our partners include
Hoist Group, Elomatic - ESCflow, HRS Hospitality and Retail Systems, Haaga-Helia, City of Vantaa and Plantui.