Nordic Revenue Forum - Total Revenue Management program 16 Nov 2018
Nordic Revenue Forum - Total Revenue Management focuses on both the full service hotels as well as restaurant, meeting & event venue, spa and activity revenue management topics. Program is built to cover various aspects with topic expert speakers.This allows to get a good overall idea on how to use revenue management to create revenue and value in development, as well as everyday decisions.
The day includes both the latest news and developments as well as proven concepts on how to impact HoReCaSpaAct profits and create value. Exchanging ideas continues during the breaks with industry colleagues and partners.
Welcome to Nordic Revenue Forum, see below for more details on the agenda.
Join us early morning and have coffee or tea with some savoury delight in good company. Say hello to familiar colleagues and meet you people. Our partners are greeting you with us from early on.
Morning topics for everyone are
Hanna Lak, Nordic Revenue Forum perustaja, HMMH Consulting Oy toimitusjohtaja
Total Revenue Trends in the Nordics and Baltics
Anna Israelsson, Availpro (in English)
Turning Payment Options into Opportunities
Simon Finne, Co-founder Loopon (in English)
Guest feedback and online reputation now and in the future
Lawrence Edwards, Director Revenue Management Systems, Marriott International (in English)
Food for Thought - Implementing Enterprise F&B Revenue Management
Kim Spolén, Infor Hospitality (in English)
How to use your 3 seconds of fame in Social Media?
Continue discussions with colleagues on the morning topics. It's time to nourish the body and mind before the afternoon program continues.
CREATE VALUE THROUGH DIGITAL CUSTOMER EXPERIENCE
1pm Hannu Vahokoski, Founder Hotelway (suomeksi / in English)
Digital Guest Journey
1:30pm Jakub Järvenpää, Mount Kelvin Ltd (in English)
Modern hotel room generates data to drive upsell, cost savings and better experience
2pm Annika Ülem, Guestjoy (in English)
Sell a story, not just a room
CREATE VALUE THROUGH DATA & ANALYSIS
1pm Claudia Ebbers, Snapshot (in English)
What’s the value of data analytics in your daily operations?
Mikä on data analyysin arvo päivittäisessä työssä? Englanniksi.
1:30pm Tijl Speetjens, OTA Insight (in English)
Manage your data smarter- how drive revenue with better insights
2pm Ortensia Anghel, SmartSpace by IDeaS (in English)
Innovations in revenue management in hotels and meeting space
CREATE VALUE THROUGH TOTAL REVENUE
1pm Ciaran Delaney, meetingsbooker.com (in English)
Why hotels should embrace the digitalisation of meetings?
Miksi hotellien tulisi hyödyntää digitalisaatiota kokouksissa? Englanniksi
1:30pm Henry Johansson, Founder Book&Order (suomeksi)
Ravintolapalveluiden ostamisen- ja tuottamisen digitalisointi.
2pm Henrik Karlsson, Benchmarking Alliance (in English)
How success is measured in the Total Revenue Management?
Enjoy a refreshing break discussing with colleagues and partners.
Anna Israelsson (in English)
How to increase Global Revenue based on Millenials’ behaviour
Tommi Wallenius, Co-founder Hydrohex Ltd (suomeksi / in English)
Add value for customer by activating the pool area
Jeroen Gulickx, Local Treasures Hotels & Resorts (in English)
Why Independent Hotels are more successful with incremental revenues
Digitalisation and sustainability in revenue management
Juho Pesonen, Head of e-tourism research at the University of Eastern Finland Business School
Jeroen Gulickx, CEO Local Treasures Hotels & Resorts
Henry Johansson, Perustaja Book&Order
Hanna Lak, Nordic Revenue Forum founder
Time to thank participants and our partners and wish successful revenue and profit management and a fabulous weekend!
Pre-event - program
If you arrive already the day before, join the partners & attendees at the Flamingo Spa the night before.
N.B! Changes to program are possible. Organiser reserves the right to changes.
Our partners include
Hoist Group, Elomatic - ESCflow, HRS Hospitality and Retail Systems, Haaga-Helia, City of Vantaa and Plantui.
Nordic Revenue Forum program - Lead with data 29 October 2019
Nordic Revenue Forum - Lead with data focuses on topics suitable for full service hotels as well as restaurants, meeting venues, spas and activity companies. Program is designed to give a full picture of the various points of views which impact the daily decisions and future development of the business.
The day consists of latest news and trends in the industry as well as proven ways to impact the revenue and profits of hospitality industry companies. During the breaks there are opportunities to network with industry experts and colleagues.
Welcome to the Nordic Revenue Forumiin, please see more details on the program below.
Join us from the early on and enjoy coffee with something to bite in good company. Greet friends and get to know new acquaintances. Our partners are available from the morning.
Hanna Lak, Nordic Revenue Forum perustaja, HMMH Consulting Oy managing director
Matkailualan tietojohtaminen Suomessa - tuottojohtajat avainasemassa
Leading travel industry with data in Finland - revenue managers are in key positions
Know your market - Tunne markkinat
Katarina Wakonen, Business Finland
Henrik Karlsson, Benchmarking Alliance AB
Know your Systems - digitalisaatio
Ulrich Pillau, Apaleo Gmbh
Know your Products - Tunne tuotteesi
Jeroen Gulickx, Mocinno International
Know your Customers - Tunne asiakkaat
Hannu Vahokoski, Hotelway
What your customers want from communication?
Simon Finne, Loopon
Discussions from the morning and other topics will continue over lunch. Time to nourish the body and soul before the afternoon program.
Know your Distribution - Tunne jakelukanavat
Henry Johansson, Book&Order
Giuseppe Paolelli, Optimand
How can independent hotels bridge the data gap and compete with larger organisations?
Anna Israelsson, D-Edge
Book on google
Know your Forecast - Tunne ennuste
Ortensia Anghel, IDeaS
Big Data, Friend or Foe in Revenue Management
Erik Munoz, Lybra.tech
Revenue Management in light of A.I.
Enjoy refreshments during the break and network with colleagues and our partners.
Kim Spolén, Infor
Digitalisation - AI
Leif Jägerbrand, Atomize
The AI readiness of hospitality for leading with data and automisation, can AI replace service? When will AI take over hospitality industry? Are jobs endangered?
Panelists will be announced in September
It's time for us to thank both the participants and partners and wish success in developing your business. Have a sunny rest of the week!
Pre-event - program
If you arrive on the day before, let us know if you are interested in joint program.
NOTE! Organiser reserves the right to make changes to the agenda and program and other event arrangements.